Everything, answered plainly.

You scan, rather than being scanned. There's a printed hoppir stand on the reception counter: open your booking, tap Check in, and point your camera at it, or type the short code printed on the stand. Your screen goes green with your class on it, and that green screen is what you show the studio as you walk in. Check-in opens an hour before the class starts and stays open until an hour after it ends. If a studio has no stand to hand, show your own booking code and someone at the desk types it in.

Yes. Check-in only works once you're at the door, usually within about 250 m of it, which is why studios drop their map pin on the entrance itself rather than on the building. hoppir works out how far away you are and keeps only that distance: your coordinates are never stored.

Check in anyway. The window stays open until an hour after the class ends, so arriving late still puts you on the studio's register. Checking in is a register rather than a payment step, so it doesn't change what you were charged or what the studio is paid.

Type the short code printed on the same stand. If there's no stand at all, your booking carries its own eight-character code. Show that and someone at the desk types it in. The letters and digits it uses are picked to be unmistakable when read aloud.

Yes. Every class carries both prices, and the Book button asks which you want to use: credits from your membership, or paying for that one class by card or Apple Pay. A membership works out cheaper per class if you train most weeks; paying class by class needs no membership at all.

By card or Apple Pay, through a secure local payment provider. You only need to sign in when you're ready to buy or book.

No. hoppir opens straight onto the map with no sign-up wall: studios, classes, times and both prices, all of it before you tell us anything. You sign in when you want to book, take a membership, leave a review or start a support thread, and there's no password to invent: Apple, Google, or a six-digit code we email you. Signing in keeps everything you had while you were browsing.

No joining fee and no fixed term. A membership can be cancelled whenever you like and runs to the end of the month you've paid for, and paying per class commits you to nothing at all.

There's a support thread on your account screen in the app, and a person answers it. There's a searchable set of answers in there too, for the things you'd rather not wait for. You can also email us; the address is on the contact page.

Your name, your booking and your check-in code, and that's it. If the studio runs its classes on Mindbody or Wix, your name and booking go into that system too, with a hoppir address in place of your email. A studio never sees your email address, your phone number, your credit balance, or where else in the city you train. Enough to run the class, and nothing they didn't need.

hoppir launches on iPhone first, built natively for iOS. Leave your email and we'll let you know the moment Android is ready.

No, and that's on purpose. hoppir is only for real, in-person classes at real studios. It's what keeps the pass simple and the prices honest.

We're opening with a hand-picked set of anchor studios across yoga, pilates, reformer, sauna, gym and spin, and we're signing more while we build. Once we're live, the map in the app is always the live list.

Six groups on the map: yoga, pilates, reformer, sauna, gym and spin, with twenty-one disciplines inside them. Barre, boxing, HIIT, CrossFit, personal training, dance, climbing, martial arts, swimming, running and mobility all sit inside one of the six. Filtering by six is a better way to ask what you're in the mood for than scrolling twenty-one, and the class itself always names what it is.

Yes. Anyone can send you a class link and it opens a page with the real class on it: the studio, the time, who's teaching, the live seat count and both prices. If you already have hoppir, an “Open in hoppir” button on that page hands the class to the app.

hoppir starts in Cape Town. It's built for this city first: the studios, the neighbourhoods, the rhythm. More cities will follow once Cape Town is humming.

Head to the For studios page and apply. You keep your own schedule, set your seat allotment, and get paid for every booking, with a simple portal to manage it all.

The booking and the check-in code that goes with it, which is what you need to run the class. Deliberately not their email address, not their phone number, not their credit balance, and not where else in the city they train. Members on hoppir are anonymous to studios by design, and the roster leads with the code rather than with a person.

The member scans you, not the other way round. A printed hoppir stand sits on your reception counter; they open their booking, tap Check in, point their own camera at the stand, and show your desk the green screen it produces. There is no hardware to buy, no app for your team and no scanner. Attendance is marked in the portal afterwards with one tap, either one member or a whole class at once.

We do, all of it. We make the stand, we pay for it and we ship it, one per venue, ordered the day you are approved. Nobody at your studio has to order it, print it, approve artwork or chase a courier. We do not put a delivery date on it, because we would rather not promise a day we cannot keep.

Check-in works anyway, and it has worked since the moment your venue existed. Every booking carries its own short code, so a member shows you that and someone at your desk types it in. The stand makes it quicker at a busy counter; it is not what makes it possible.

They fill themselves. When a member cancels more than 24 hours out, the seat goes to the first person on the list who has the credits for it and is booked for them there and then, with nothing for them to accept and nothing for you to do. So a cancellation you would have eaten turns back into a booking, and your roster is right without anyone touching it.

Yes. Nothing on hoppir counts how many times a member visits one studio, on any membership, and there is no plan to add a cap. If you want to slow the pace of a particular class, the lever is the same one you already have: the credit price you set on it, which you can change whenever you like.

Nothing, and it is four short steps: how you take bookings today, your studio, your details, and a last look before you send. The studio step asks for a pin on your front door rather than on your building. That pin is what members navigate to and what check-in measures against. We look at every application ourselves within 24 hours, and we set your week up for you. That is the only turnaround we put a number on.

A short setup in the portal, five steps in the order they matter: Pin your front door, Add who teaches, Get your classes on hoppir, How we reach you and Your logo and cover photo. Your application usually does “Pin your front door” and “How we reach you” for you, and each step saves on its own.

Members see nothing at all until hoppir switches you on. Going live is a separate, deliberate act at our end, and it is where your commercial terms are set. That is why there is nothing to lose by putting your whole week in during setup. hoppir opens to members on 10 November, and the founding studios go live together that day, so the fuller your schedule is by then, the more your first members find.

Anyone you want, at one of three levels, and the portal describes them in its own words. Owner: everything, including money and who is on the team. Manager: the schedule, rosters, and front-desk staff, but not money. Front desk: rosters and attendance, nothing else. Sign in with a six-digit code we email you, or set a password if you prefer. Adding a teacher does not create a login for them, so name everyone who teaches and invite only the people who need to get in.

There is a support thread in the portal under Help, you can put up to three pictures in a conversation, and a person answers it. It is the same place to ask about a booking, a payout, a class that came across wrong, or anything you would otherwise have to guess at.