FAQ

Everything, answered plainly.

If something here isn't clear, that's on us — tell us and we'll fix the wording.

Questions

The things people actually ask.

Credits & passes

What are credits?

Credits are how you pay for classes on hoppir. Buy a top-up or a pass, then spend credits at any partner studio. Classes run from about 8 to 22 credits — most sit between 10 and 16 — and each studio sets its own prices, so a peak slot can cost more than a quiet one. hoppir never adds a surge multiplier on top, and the exact cost is shown on the class before you book.

Do credits expire?

What's the difference between credits and a monthly pass?

I'm visiting Cape Town — is there something for me?

Booking

How do I check in at a studio?

What if I need to cancel?

Are the seats I see actually available?

Studios & city

Which studios are on hoppir?

Which cities do you cover?

I run a studio. How do I join?

Payments & account

How do I pay?

Is there a joining fee or lock-in?

Is hoppir on Android?

Are there any on-demand or streamed classes?

Still stuck?

Give us a shout at support@hoppir.app and a human will come back to you.

The whole city’s your gym.

Download hoppir, buy your first credits, and book something for tomorrow morning. Credits from a top-up never expire — so there is genuinely no rush.

Download on theApp StoreI run a studio

iPhone first · Apple Pay & card in rand · Cape Town